Status Runner exists to track your travel — so we treat that travel history as yours. This is the plain-English overview of what we collect and how you stay in control. The full policy has every detail.
No ads or tracking
No advertising or analytics SDKs — no Firebase Analytics, AdMob, Facebook SDK, Crashlytics or similar. We don't collect advertising IDs or track you across other apps and sites.
Only what it needs
We collect the minimum required to run your account and the features you use: your email for passwordless sign-in, secure auth tokens, and the travel data you enter.
Not your payment data
Card features track rewards, not payments. We store a nickname, bonus, fee and dates — never card numbers, CVV or expiry. No payments are processed in the app.
Secured on your device
Auth tokens are held in your device's secure storage — iOS Keychain or Android Keystore — never in plain text. Server-side logs are operational only.
Yours to take or delete
Export a machine-readable copy of your data or delete your account whenever you want — see below.
GDPR-aligned
Built around the GDPR's principles and your rights, with an Australian developer as the data controller. The full policy sets out each lawful basis.
One thing we're upfront about: our servers do log your IP address for security monitoring, abuse and rate-limit detection, and backend diagnostics. It's never used for advertising.
Your data & rights
Your data belongs to you.
See a copy of everything we hold, correct it, take it with you, or delete it entirely.
Under the right to data portability (GDPR Article 20) and the right of access (Article 15), you can ask for a copy of the personal data you've given Status Runner, in a structured, commonly used, machine-readable format.
Email your request
Write to privacy@statusrunner.app from the email on your account and ask for a copy of your data.
We verify it's you
We may ask a question or two to confirm your identity before releasing any data.
You receive your file
Account details, loyalty programs, goals, logged flights and reward-card entries — within one month, at no charge in normal circumstances.
Much of your data is already visible and editable inside the app on the loyalty-program, goal and flight screens. The export is for taking a full copy away.
Correct or update your data
Under the right to rectification (Article 16), you can fix anything inaccurate or complete anything missing.
In the app: most of your data — programs, tiers, goals, logged flights and reward cards — can be edited directly on their screens.
By email: for anything you can't change yourself, email privacy@statusrunner.app and we'll correct it.
Delete your account and data
Under the right to erasure (Article 17) — the "right to be forgotten" — you can ask us to delete your personal data.
Request deletion
Email privacy@statusrunner.app from your account email [TODO: if there's an in-app "Delete account" option, name the path here].
We confirm
We verify the request is really from you, then delete your account and the personal data tied to it.
It's gone
Deletion is permanent. A small amount may be retained only where the law requires — see how long we keep your data.
Deleting your account erases your flight history, goals and tracking data. If you'd like a copy first, request an export before you delete.
All your rights at a glance
To exercise any of them, email privacy@statusrunner.app. We respond within one month and won't charge you in normal circumstances.
Art 15
Right of access
Ask for a copy of the personal data we hold about you and how we use it.
Art 16
Right to rectification
Correct inaccurate data or complete anything incomplete.
Art 17
Right to erasure
Ask us to delete your personal data, e.g. by deleting your account.
Art 18
Right to restriction
Ask us to limit how we use your data in certain situations.
Art 20
Right to data portability
Ask for the data you gave us in a machine-readable format.
Art 21
Right to object
Object to processing based on our legitimate interests.
Art 7
Right to withdraw consent
Where we rely on your consent, withdraw it at any time.